Seller & Commerce Terms

Scope and relationship

These Seller & Commerce Terms apply to every person who opens a shop, lists an item, runs a live session for commercial purposes, or places an order through Live Market. They form part of the Terms of Service.

You are an independent seller. OCARRY LLC is not the seller, merchant of record, employer, agent, or partner in your sales. The contract of sale is between you and the buyer. We provide the platform, the live streaming, the order flow, and the support community.

Seller eligibility

To sell you must be at least 18 years old, or the age of majority where you live if higher, and legally able to enter into contracts. You must hold any licence, permit, or registration that the law of your jurisdiction requires for the goods you sell, and you must be able to issue whatever receipt or invoice your local law requires.

Listings and accuracy

• Descriptions, photographs, and any claims made in a live session must accurately represent the item actually being sold, including its condition, quantity, and any defects.
• The price displayed in the app must be the price you will charge, in the local currency of your market. Any additional charge — delivery, for example — must be disclosed before the buyer confirms.
• Do not use another person's photographs, brand assets, or copy without the right to do so.
• If you cannot fulfil a listing, remove it.

Prohibited items

The following may not be listed or sold through Cyca:

• weapons, ammunition, explosives, and their components;
• illegal drugs, controlled substances, and drug paraphernalia;
• prescription medicines and unapproved medical devices or treatments;
• counterfeit goods and unauthorised replicas;
• stolen goods, or goods you do not have the right to sell;
• live animals, endangered species, and products made from them;
• human remains or bodily fluids;
• tobacco, vaping products, and alcohol, where their remote sale is restricted;
• adult or sexual content and services;
• financial instruments, currency, and gift-card arbitrage;
• any item whose sale is unlawful where you or your buyer is located.

We may remove listings and terminate shops for violations, without refund of any amount and without notice where the violation is serious.

Going live

Live sessions are governed by the Community Guidelines. You are responsible for the content of your stream, including comments posted by viewers while you are broadcasting. A live session may be shared by link and viewed in a web browser by people who do not have the app.

When you open Live Market, the app uses your approximate location while Live Market is in use so that nearby buyers can find you and so that you can see nearby sellers. It is used for proximity only, and stops when you leave Live Market. You control this permission in your device settings; declining it limits location-based discovery.

Orders, payment, and cash on delivery

When a buyer confirms an order, Cyca records the order and passes to you the details required to fulfil it: the buyer's name, phone number, delivery address and its coordinates, the items and quantity, the price shown at the time of order, and the selected payment type.

Currency. Prices are listed and charged in the local currency of the market you sell in — Cyca does not impose a single fixed currency. You are responsible for listing prices in the correct local currency, for any conversion you choose to offer, and for meeting the price-display requirements of the law that applies to your sale.

You are responsible for collecting the correct amount, for handling cash safely, and for providing any receipt required by law.

Delivery

You must fulfil accepted orders within the timeframe you communicated, deliver to the address supplied with the order, and keep the buyer informed of the order status through the order thread. If you cannot fulfil an order, cancel it promptly and tell the buyer why.

Risk of loss and title pass according to the law applicable to your sale; unless local law provides otherwise, you bear responsibility for the goods until delivery is completed.

Buyer data — how you must handle it

The buyer information you receive is provided for the sole purpose of fulfilling and supporting that order. You must:

• use it only to fulfil, deliver, and support the order, and to meet legal or tax obligations;
• not use it for marketing, add it to a mailing list, sell it, or share it with third parties beyond your delivery provider;
• keep it secure and retain it no longer than your legal obligations require;
• delete it on request where no legal obligation requires retention;
• comply with the data-protection law applicable to you — you act as an independent controller of the buyer data you receive.

Cancellations, refunds, and disputes

You must set and honour a cancellation and refund policy consistent with the consumer-protection law that applies to your sale. Buyers have whatever statutory rights their local law provides, and these terms do not reduce them.

Disputes about an order are resolved between buyer and seller, in the first instance through the order thread in the shop's support community, which escalates to Urgent automatically if a seller does not respond. OCARRY LLC is not a party to the sale and does not adjudicate individual disputes, but we may suspend or terminate shops where the pattern of complaints indicates fraud or repeated failure to deliver.

Ratings

A buyer may rate an order only after it has been marked delivered. Sellers must not offer inducements for positive ratings, threaten buyers over ratings, or attempt to manipulate ratings through fabricated orders. We may remove ratings obtained in violation of this section and act against the account responsible.

Taxes

You are solely responsible for determining, collecting, reporting, and remitting any tax arising from your sales, including any sales, use, VAT, GST, or income tax. OCARRY LLC does not calculate, collect, or remit tax on your behalf and provides no tax advice.

Suspension of a shop

We may suspend or terminate a shop, remove listings, or end a live session where we reasonably believe these terms, the Terms of Service, or the Community Guidelines have been violated, or where required by law. You remain responsible for fulfilling orders accepted before suspension.

Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless OCARRY LLC from claims, damages, and reasonable legal costs arising out of the goods you sell, your listings and streams, your handling of buyer data, or your breach of these terms.